Privacy policy

Last updated: April 05, 2024

Collecting Personal Information

Sydney Air Conditioning ("we," "us," "our") is committed to protecting the privacy of our customers and website visitors. This policy outlines how we collect, use, disclose, and protect your personal information in compliance with the Privacy Act 1988 (Cth).

1. Information We Collect

We collect personal information that you voluntarily provide when contacting us, scheduling services, or interacting with our website. This may include your name, contact information, address, and payment details. We may also collect data through cookies and analytics to improve our services.

2. How We Use Your Information

We use your personal information to:

  • Provide and manage our air conditioning services
  • Communicate with you regarding appointments, inquiries, and updates
  • Improve our services and website user experience
  • Comply with legal obligations and resolve disputes
3. Sharing of Information

We do not sell or share your information with third parties for marketing. Information may be shared with trusted partners, like payment processors and service providers, who assist in delivering our services. These parties are required to maintain the confidentiality of your information.

4. Security of Information

We employ industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. Access is restricted to authorised personnel only.

5. Your Rights

You may request access to, correction of, or deletion of your personal information. To exercise these rights, please contact us at [Contact Email]. We will respond within a reasonable timeframe.

6. Changes to the Policy

We may update this Privacy Policy occasionally. Any changes will be posted on this page, with the date of the last update indicated.

7. Contact Us

For questions regarding our Privacy Policy or data practices, contact us at:

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